Tag Archives: television

Broadcast, Measurement, Mobile, Visualization, Work

Hitchhiker’s Guide: Mapping the Consumer Media Universe

Mapping the Media Universe as a solar system of devices
(click to enlarge the Media Universe infographic)

The media universe is constantly expanding, so as consumers adopt more devices and gadgets their usage of how they watch, shop, and connect continues to evolve; today the media universe revolves around the consumer.  As the media landscape changes, PRs, Advertisers, and Marketers must navigate this new media universe, understanding not just all the gadgets consumers own, but also how they use media across devices to form their own behaviors.

Working with Nielsen’s data to provide insights into cross-platform media usage, I helped design the 2012 Consumer Usage Report from concept through completion, including the above inforgraphic meant to help navigate the media universe just in time for CES in January 2013.  Using the common marketing metaphor of the “universe”, meaning all people in the target audience, this visualization provides a snapshot overview of the US media market.  Visualizing the media universe as a solar system of planets (devices) which revolve around the sun (consumers), this infographic maps consumer ownership of digital devices (computers, mobile, tablets, etc) and devices connected to the TV (cable/satellite, game consoles, etc).  Pulling these devices together is gravity, illustrated by how are consumers spending their media time, and some may be surprised that the overwhelming majority of time spent (150+ hours per month) is watching traditional and time-shifted TV.

At the same time consumers’ media habits are rapidly changing, and the media universe continues to expand to incorporare new devices akin to a technological big bang.  During 2012 smartphones became the majority of mobile users in the US for the first time, and nearly 1 in 5 households now owns a tablet computer.  Social media usage continues to grow, and while many more consumers are using it on the go most still connect to social networks using their home computers.  And for cord-cutters like me who get much of their viewing through online stream sites, it may be surprising to learn only 4% of households own IPTV sets, but with 56% of homes using video game consoles it seems likely at least a few are watching video on Netflix and Hulu on their TVs as well.


To learn more about the how consumers use tech and media in their daily lives, please download the full report from Nielsen’s website.  And to see more examples of infographics and data visualizations I’ve worked on, check out my portfolio on this site.

Broadcast, Measurement, video

TV by the Numbers: How I cut-the-cord and share my viewing online

Remote Controller 2
As television networks kick off the upfronts introducing new programs and picking up where existing series left off, there is increasing conversation about using social media to connect fans and viewers with their favorite shows, as well as how many may be cutting-the-cord altogether. Full disclosure: I’m an employee at Nielsen, who have a great perspective of cross-platform insights into what consumers watch, but the measurements shared in this post are my own and are not necessarily shared by my employer.

First, here’s a funny and surprisingly accurate primer on how TV viewing is measured in the US (from Jess3 and ESPN):

JESS3 X ESPN – TV Ratings 101

Behind the Scenes Video: http://vimeo.com/28914706 ESPN was looking for a way to make the explanation of how the TV ratings systems works simple and interesting-at least engaging enough to keep the audience awake. With direction to create something reminiscent of “Schoolhouse Rock,” meets “Sesame Street,” JESS3 created a five-minute animation with an old-school, 1970’s ESPN SportsCenter vibe to walk viewers through the television ratings process.

Appointment Viewing

For the last two years I’ve been using social media tools like Get Glue, Miso, and IntoNow to track my viewing and to share my favorite TV shows with friends. These social networks use websites and smartphone apps to encourage more social viewing, opening up the sometimes isolated TV watching experience by connecting viewers who check-in to the same program and generating conversations among fans of the shows. For example, here are some of the shows I’ve checked-in to most recently: Continue reading TV by the Numbers: How I cut-the-cord and share my viewing online →

Personal Branding

Thanks for the Memories

Happy Thanksgiving from Matthew Hurst and familyIn addition to accomplishments in my professional career, I have been fortunate for many blessings in my personal life I am thankful for this year.

  • Tofurkey and craft beers; including a handful I can only find back home in St. Louis, Missouri.
  • Good friends and a social network to keep in touch with them
  • Clothes on my back and a roof over my shoulders, in a home with my best friend
  • The return of Conan to late-night TV, and cord-cutting options for Television and film
  • A family who provides each other with love and support all year round (see above).

Thanks to all of my friends and fellow recent graduates for sharing our ideas and professional stories, and I hope all those who read this blog have a Happy Thanksgiving filled with memories of their own.

Ideas

October’s 10

Matthew Hurst riding on a boat by Lower Manhattan, New York City

In the last month I’ve begun new endeavors, publishing my first major Press Release and attending AdWeek as representative of my new employers. You could say I’m on a roll, so In celebration of 10.10.10 here are the Top 10 ideas shaping my life over the last month.

Blog: Mashable. I read Mashable every day because it is the best source of current news on social media and online marketing, period. When Facebook was down this month I looked to them for the first to explanation of what was happening and why. Ditto on Foursquare and Twitter. It’s become such an obsession of mine a friend recently asked “when did you become the Mashable promoter?”. Thanks to Pete Cashmore and company for giving me something to look forward to reading everyday.

Colleague: Sean Ludwig. I want to recommend Sean because he’s a talented journalist and writer with in-depth knowledge of technology (especially mobile) and experience using social media.

Film: The Social Network. As a Film Studies major and Communications grad, I think I’m qualified to say this film lives up to the hype. Audiences should already be aware that the film is not biographical, and I like it better that way; their writers created dramatic (if oversimplified) characters who would make this film enjoyable to anyone, even if they’ve never used Facebook (including Mr. Sorkin). In other words, Mark Zuckerberg is going to become the Bud Fox of this generation; see this movie and bring a Friend.

Meme: Rally to Restore Sanity. I plan on attending this satirical event, organized by the producers of The Daily Show and Colbert Report, at the end of this month. Establishing once again my own zealousness towards this radically irrelevant television program, I’m looking forward to renewing irony in DC. Hopefully with thousands of other friends of rational discussion. Continue reading October’s 10 →

Ideas

September’s 7

Matthew Hurst inspects artwork based on the DC metro transit map
Every month I share a short list of ideas that I think deserve recognition, or at least have some currency in my own sphere of influence .  It’s been a little while since I shared my latest influences, so I’ve included an extra thought this month I hope will introduce you to something worthwhile.

App: Chump Dump. I admit that I have a problem: too many friends and followers on Twitter to keep tabs on those who’s ideas I care about the most. This app should help me attain a better balance (or at least a lower ratio) by helping me loose random twitter followers, particularly those most prolific narcissists currently clogging up my Twitter stream.

Blog: Wonkette. With Election season in full swing, I’ve become a daily reader once again of this DC-based liberal rag with its tongue planted firmly in cheek. Sarcasm runs thickly through each post, pulling together the best (and most embarrassing) news clips from around the blogosphere to add their irreverent take on our nation’s partisan political dysfunction.

Film: Scott Pilgrim vs The World. Comic books, video games, rock and roll; what’s not to love in this romantic comedy? Of course it’s geeky, so I love it.

Meme: Check-in Fatigue. As an early adopter of location-based social media, I’ve been anticipating the growth and inevitable backlash against these platforms as they mature. It’s interesting to watch my friends walk through the same curiosity, excitement, and disappointment as these services start to become adopted by the mainstream, most recently Facebook.  What was first a fun, new way to connect with friends and meet people has grown into an all-consuming competition that frustrates new users with legitimate privacy issues.  Of course I’ll still be playing along, so don’t hate the players (hate the game). Continue reading September’s 7 →

Ideas

July’s 7

2 Comments

Just when you though 2009 couldn’t get any more crazy, this last month saw witness to revolutions taking place in the streets and online, overshadowed by celebrity deaths and iPhones.  So it’s time once again for me to share some of the trends and ideas that have emerged  in my sphere of influence recently:

Comic: Superhouse. A new webcomic, illustrated by the Chris Maue.  Required reading if you like to LOL.

Meme: Michael Jackson. Did anyone even remember how much they enjoyed the King of Pop as an entertainer anymore? Within minutes of his death millions of people reacted in shock, and later celebration of this musical icon. In the wake of the news, websites like CNN, Twitter, and even Google received spikes in traffic that nearly took down their servers.

Music: Beck’s Record Club project.  Every week Beck releases a cover version of a song through each sequential track from a record album. First up he’s recording The Velvet Underground & Nico. These cover songs are accompanied by original music videos they make themselves. Beck has always been and will probably remain the most significant musical influence in my life.

Politics: Iran Election. Maybe you remember hearing about this before a bunch of celebrities died? For a little while it looked like real democratic reform was about to take place at the will of it’s people.  People around the world rallied to their support, and Twitter became really important.  This last month has been heartbreaking.

Social Network: TIE – Reddit & Kirtsy.  Social Bookmarks are the agenda setting mediums for the 21st century.  Whereas Reddit serves an audience more engaged with newsmedia, with measurable influence in this community.  Kirtsy offers many of the same great shared links, but without the misogyny that prevails on Digg (among others).

Theory: Image Repair Discourse.  Benoit provides a model through which reputations can be repaired through appropriate responses to each crisis.  Depending on the nature of the crisis, there are several strategies through denial, evading responsibility, reducing offensiveness, mortification, and taking corrective action.  These are strategic approaches to communicating with the public about your impact during a crisis.

Video: DTV Transition.  On June 12th, broadcast television signals were   switched from analog to all digital signals.  Believe it or not, millions of people did not know about or how to make the switch to DTV.  After all my work helping to spread the word online last year, I was happy to tune in for the last night of analog TV.

Blogs, Broadcast, YouTube

Digital TV: Convert Now

By now you know the drill: broadcast television is switching from analog to digital signals. There are a few ways to keep receiving television of course: if you get cable or satellite nothing will change, but it you’re still using an antenna signal on an older television you’re going to need a DTV converter box. Fortunately you can get a U.S. Government issued coupon that covers most, if not all of the cost of these new set-top boxes before the transition on Friday June 12th, 2009.

While you probably know all about the Digital Televison transition, chances are you have family members or friends who still aren’t ready, even if they’ve already heard. So the Department of Commerce (partnering with the CEA) consulted with myself, as part of a group of American University students, to get the word out to young people so that we could help those we know prepare for the transition. Using a YouTube video contest, our objective was to strategically reach out to this audience so that they would be ready to help others get equipped in time before the transition. With our sights set on the original February 17th transition date, we were ready to use this contest to target these technology-connecting audiences.

Of course creating buzz with a YouTube contest takes more an announcement and a prize; although our partners had produced an original video and sent out press releases, the contest did not gain traction (or stand out from dozens of others competing on YouTube at any time). So my consulting group needed to do a little more: we created a social media presence for the contest on Facebook and used word-of-mouth marketing to engage potential entrants on YouTube.
We even wrote a script and shot a short video (watch above) mock-entry into the contest to show just how easy it could be to make a qualifying entry. These tactics helped to spur 12 contest entries, 5 videos of which were deemed finalists for the public to vote on the winning entry. More importantly the contest created discussions, both online and offline by contest participants and viewers, about the DTV transition within this target audience.

Ultimately it’s hard for any group to take credit among the myriad of messages supporting the switch, but I’d like to think our tactics contributed an outreach to a key public whose unique role might make the difference. Of course we’ll find out for sure on Friday June 12, 2009 just how many American’s television sets will be left in static.

Ideas

American Forum

@acarvin and Katheryn Montgomery
@aCarvin and Katheryn Montgomery

“Are Media Making Us Dumber?” The question may sound like an oxymoron in an age where information is instantly accessible, but ubiquity of human knowledge does not always equal individual understanding. So how are media changing the way we learn and communicate important ideas?

I went to an American Forum last night to hear different perspectives on the issue and try to get a few answers.  Although consensus was difficult to reach in this panel discussion between academics and communications professionals, I think everyone agreed that people read a website differently than a book or newspaper article. Continue reading American Forum →